Terms of Service
Last updated: May 2024
1. Introduction
These Terms of Service (“Terms”) govern your use of the website zumano-trade.com and the services provided by Zumano Trade Limited (“Company”, “we”, “our”, “us”).
By accessing our website or engaging our services, you agree to be bound by these Terms.
2. Company Information
Zumano Trade Limited
Registered in Hong Kong
Contact: support@zumano-trade.com
3. Services
We provide digital services including, but not limited to:
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E-commerce consulting
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Digital marketing services
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Paid advertising management
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Store optimization and performance improvements
All services are provided on a business-to-business (B2B) basis unless otherwise agreed.
4. Engagement and Agreements
Services may be provided based on:
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Written agreements
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Invoices
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Email confirmations
By accepting an invoice or making payment, you agree to these Terms.
5. Fees and Payment
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All fees are agreed in advance and stated in invoices or agreements
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Payments must be made in full and on time
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Late payments may result in suspension of services
All payments are processed in the agreed currency.
6. No Refund Policy
Due to the nature of digital and consulting services, all payments made are non-refundable once the service has been initiated, scheduled, or delivered.
7. Client Responsibilities
The client agrees to:
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Provide accurate and complete information
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Cooperate in a timely manner
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Grant necessary access (e.g. ad accounts, websites)
We are not responsible for delays caused by the client.
8. Performance Disclaimer
We do not guarantee specific results, including but not limited to:
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Revenue increases
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Advertising performance
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Conversion rates
Results depend on multiple external factors beyond our control.
9. Limitation of Liability
To the maximum extent permitted by law:
10. Termination
We reserve the right to:
Clients may terminate services according to agreed terms.
11. Intellectual Property
All materials, strategies, and content created by us remain our intellectual property unless otherwise agreed in writing.
12. Confidentiality
Both parties agree to keep confidential any non-public business, technical, or financial information.
13. Governing Law
These Terms are governed by the laws of Hong Kong.
14. Changes to Terms
We may update these Terms at any time. Updated versions will be posted on this page.
15. Contact
For any questions regarding these Terms:
Email: support@zumano-trade.com
